This Cookie Policy explains how lumoraoutdoor (www.lumoraoutdoor.com) uses cookies and similar tracking technologies when you visit our website. This policy applies to customers residing in European countries and territories, in full compliance with applicable data protection legislation, including the EU ePrivacy Directive and the General Data Protection Regulation (GDPR).
1. Data Controller & Brand Ownership
All cookies deployed directly by our website are operated under the sole ownership and control of lumoraoutdoor as a registered sole proprietorship based in Singapore:
Data Controller: lumoraoutdoor
Official Website: www.lumoraoutdoor.com
Physical Address: 52 Bendemeer Rd, Singapore 339934
Email Support: outdoor@lumoraoutdoor.com
Telephone Support: +65 62980027
2. What Are Cookies?
Cookies are small text files placed on your computer, tablet, or mobile device when you browse a website. They allow the website to recognize your device, store user preferences, manage shopping basket items, and ensure proper operational functionality.
3. User Consent & Cookie Banner Controls
In adherence to European privacy standards, we operate a strict consent management system across www.lumoraoutdoor.com:
- Essential Cookies: Essential cookies strictly necessary for core website functions (such as maintaining your shopping session and security protocols) are enabled automatically.
- Non-Essential Cookies: Non-essential cookies (including performance, analytics, and functional cookies) are blocked by default. Non-essential cookies are only initialized after you explicitly grant consent by clicking the “Accept” button on our website Cookie Banner.
You retain full freedom of choice and may modify or withdraw your consent at any time through your browser settings or consent management controls on our website.
4. Categories of Cookies We Use
We classify the cookies utilized on our site into the following functional categories:
- Strictly Necessary Cookies: Essential for navigating the site, maintaining shopping cart contents, and accessing secure checkout areas. These do not require prior user consent.
- Functional & Preference Cookies: Allow our website to remember choices you make (such as regional settings or currency display) to offer a streamlined user experience.
- Third-Party Transaction & Security Cookies: Deployed by external processing infrastructure to handle online checkout procedures securely.
5. Third-Party Payment Processing Cookies (Stripe)
When you proceed to checkout or initiate a payment transaction on www.lumoraoutdoor.com, essential third-party cookies are processed by our payment handler, Stripe.
These third-party cookies are strictly necessary to authorize payment transactions, monitor operational security, and prevent fraudulent activity during checkout. Stripe processes transactional and device data in accordance with their regulatory standards and privacy policies.
6. Retention Period of Cookies
In compliance with European legal requirements, cookies are retained only for as long as required to fulfill their specific operational purpose:
- Session Cookies: Temporary cookies that expire and are automatically erased from your device as soon as you close your web browser session.
- Persistent Cookies: Stored on your device for a defined duration to remember preferences across visits. Persistent cookies on our site are retained for a maximum period of 12 months from the date of placement, after which they are automatically deleted unless consent is renewed.
7. How to Manage and Disable Cookies
You can manage, restrict, or block cookies at any time through your internet browser settings. Please note that disabling strictly necessary cookies or declining cookie consent may impact your ability to complete orders or access certain features on www.lumoraoutdoor.com.
Common browser guide references for managing cookies:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
8. Contact & Enquiries
If you have any questions regarding our Cookie Policy or how we manage data protection, please reach out to our team directly through our official channels:
lumoraoutdoor
Official Website: www.lumoraoutdoor.com
Physical Address: 52 Bendemeer Rd, Singapore 339934
Email Support: outdoor@lumoraoutdoor.com
Telephone Support: +65 62980027